Transition Frequently Asked Questions

What has happened to RADiCAL?
Autodesk has acquired RADiCAL’s key technology (Motion and Canvas) and intellectual property (IP). RADiCAL is now focused on supporting our users through a 90-day transition period as we wind down current portal operations.

Is my data being transferred to Autodesk?

When will the service officially end?

What should I do with my files?

How do subscriptions work during this 90-day window?

How will I receive my refund?

How does this affect my privacy rights (GDPR)?

Who can I contact for support?